Monitoring - It seems that the firewall was responible via an virus signature mixup.
We deployed a fix. Please call "Hotline It-Support" if you stil have issues.

Oct 28, 2025 - 09:39 CET
Investigating - We are unsure by now what is causing the issue
See also
https://pm.aeb.com/jira/browse/AEB-122383

Oct 28, 2025 - 09:12 CET
Applications Degraded Performance
1Password Business ? Operational
ASSIST4CRM ? Degraded Performance
BEA ? Operational
Bitbucket ? Operational
Confluence ? Operational
Expensya ? Operational
Grafana ? Operational
HRlab ? Operational
Jira Service Management ? Operational
Jira Software ? Operational
Kibana ? Operational
Salesforce ? Operational
Slack ? Operational
Softgarden ? Operational
TeamViewer ? Operational
Luware Nimbus ? Operational
SharePoint / OneDrive ? Operational
General Operational
Active Directory / Microsoft Entra ID ? Operational
E-Mail ? Operational
Storage ? Operational
File server ? Operational
Network ? Operational
Office 365 ? Operational
Telecommunications ? Operational
Citrix home office ? Operational
Antivirus software ? Operational
Printer ? Operational
Environment / Building ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 28, 2025

Unresolved incident: Internal Access to Customer Systems via AS4 not connecting.

Oct 27, 2025

No incidents reported.

Oct 26, 2025
Completed - The scheduled maintenance has been completed.
Oct 26, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 19:00 CEST
Scheduled - "HRlab will be unavailable for several hours. We expect the work to take no longer than 4 hours, but it is possible that the system may be unavailable until Sunday morning."

Post in #it-internal-issues-and-maintenance

Oct 8, 09:09 CEST
Oct 25, 2025
Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Resolved - This incident has been resolved.
Oct 21, 09:47 CEST
Identified - We are currently having problems with accessing our data via HRlab API. The use of the HRlab web interface is not affected by this.

Post in #it-internal-issues-and-maintenance

Oct 20, 14:45 CEST
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.