Internal Access to Customer Systems via AS4 not connecting

Incident Report for Internal System

Resolved

All systems are again operational
Posted Oct 28, 2025 - 14:06 CET

Monitoring

It seems that the firewall was responible via an virus signature mixup.
We deployed a fix. Please call "Hotline It-Support" if you stil have issues.
Posted Oct 28, 2025 - 09:39 CET

Investigating

We are unsure by now what is causing the issue
See also
https://pm.aeb.com/jira/browse/AEB-122383
Posted Oct 28, 2025 - 09:12 CET
This incident affected: Applications (ASSIST4CRM).